Do you have a compliment or complaint?
Or perhaps you have a suggestion.
Are you unsatisfied?
Let us know, so that we can learn from your experience.
While we’re committed to providing you with the best possible care every day, you may be unhappy with certain aspects of our service. If that’s the case, we'd also like to hear about it so we can learn from your experience.
If you are satisfied, we’d like to hear that too!
Do you have a compliment or suggestion for one of our staff members, or for a GP? Perhaps you have an idea for how we can improve our health care and services.
Either way, you can let us know by filling in the online compliments form (in Dutch).
How to lodge a complaint
You can use this complaint form (in Dutch) to submit a complaint.
The complaints brochure describes how we handle complaints and the rules we follow.
You can also read more about this in the complaints procedure for Huisartsenposten Rijnmond.
(The brochure and scheme are in Dutch)
